Contact information

Customer service

Do you have a question? Our German customer service is available on weekdays from 09:00 to 17:00 on phone number +41 (0)31 5478077. We are happy to answer all your questions about mobile phones, contracts, and accessories. During the remaining opening hours of our customer service, we will be happy to help you in English.
If you have any questions, we may call you back. If this happens, the number we call you on will have the following dialling code: +31 50

Chat with us via WhatsApp
Would you rather chat with us? Then you can also reach our customer service on weekdays from 09:00 to 17:00 via WhatsApp. Click here or scan the QR code below to start a conversation right away.

WhatsApp QR Code

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Did you not find the answer to your question on our customer service pages? Then ask your question via our contact form. We will answer your question as soon as possible.

Please note: we aim to answer your emails in the original language.

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  • Opening hours

    Customer Service

    The Gomibo Customer Service is every day available from 09:00 to 00:00.

    Special opening hours

    On official holidays and some other dates, the Gomibo Customer Service has adjusted opening hours. Be aware of a longer waiting time at these moments.

    • All opening hours during the 2024 holidays

      2024
      New Year's Day January 1st closed
      Good Friday March 29th 09:00 - 00:00
      Easter March 31th 09:00 - 00:00
      Easter Monday April 1st 09:00 - 00:00
      Kings day April 27th 09:00 - 12:15
      Liberation day May 5th 09:00 - 00:00
      Ascension day May 9th 09:00 - 00:00
      Pentecost May 19th 09:00 - 00:00
      Monday after Pentecost May 20th 09:00 - 00:00
      Sinterklaas (Dutch St. Nicolas Day) December 5th 09:00 - 00:00
      Special event December 14th 09:00 - 19:00
      Christmas eve December 24th 09:00 - 17:00
      Christmas day December 25th closed
      Boxing day December 26th closed
      New Year's Eve December 31st 09:00 - 17:00
      2025
      New Year's day January 1st closed
  • Contact information

    Contact

    Email: contact form
    Phone number: +41 (0)31 5478077

    Company details

    Registered address

    it is not possible to collect products from this location.

    Gomibo
    Waagstraat 1
    9712JX Groningen Netherlands

    Postal address

    Gomibo
    Postbus 3023
    9701 DA Groningen Netherlands

    Gomibo forms part of MobielWerkt B.V.

    Registration number with the Netherlands Chamber of Commerce (KVK): 02093714
    VAT identification number: CHE-409.423.320 MWST
    Bank Account Number: ING Bank, 5726296 te Groningen
    IBAN: NL12INGB0005726296
    BIC: INGBNL2A